Hickory Ledge
Consulting

Clear systems.
Less friction.

Small businesses deserve the same security and automation that large enterprises take for granted. The gap isn't ambition — it's that no one configured the tools properly or built the workflows to match how the team actually works.

Currently accepting new engagements
01Assess

Something's not right — or you're not sure.

Security audit, configuration review, gap analysis. We establish what you actually have before anyone proposes a fix. Whether the concern is a recent incident, an upcoming audit, a handoff from a previous provider, or just a nagging sense that things were never set up properly — this is where most engagements start.

02Fix & Harden

Your M365 environment, done properly.

Identity, access controls, device management, email security — whether you're starting fresh, inheriting a neglected setup, or cleaning up years of configuration drift. Most small businesses configure just enough to send email and leave everything else untouched. A proper deployment closes those gaps and produces a handoff package the next person can actually work from.

03Automate

A workflow that's costing you hours every week.

We map it, build the automation, document it, hand it off. Scoped to a specific problem — not a vague "AI transformation." Document-heavy processes that require routing, review, or repetitive data entry are usually good candidates. The result runs without ongoing dependency on us.

How it works
01 Assess

Understand the current state — what's configured, what's missing, what's at risk.

02 Build

Deploy the configuration or automation. No guesswork, no shortcuts.

03 Document

Every decision recorded. Every setting explained. Nothing lives in someone's head.

04 Hand off

Clean transfer to the team. No lock-in, no ongoing dependency required.

Background

I've spent 16 years in enterprise IT — building identity and access systems, automating operations with PowerShell and Azure Logic Apps, managing endpoints across platforms, and deploying Microsoft 365 at scale. I've designed SSO architectures for organizations with thousands of employees and written the automation that kept those systems running without manual intervention. Now I apply that same rigor to small businesses — the ones growing fast enough to need real infrastructure but not large enough to justify a full IT department.

Get in touch hello@hickoryledgeconsulting.com